(Tokyo, Japan - September 29, 2025)—Asahi Group Holdings, Ltd. is currently experiencing a system failure caused by a cyberattack, affecting operations in Japan.
At this time, there has been no confirmed leakage of personal information or customer data to external parties. However, due to the system failure, the following operations have been suspended:
・Order and shipment operations at group companies in Japan
・Call center operations, including customer service desks
We are actively investigating the cause and working to restore operations; however, there is currently no estimated timeline for recovery. The system failure is limited to our operations within Japan.
We sincerely apologize for any inconvenience caused to our customers and business partners.
