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Privacy Policy

Personal Information Protection Act

Concerning the issue of protecting personal privacy, the privacy policy of this Web site is governed by Japan's Personal Information Protection Act of 2003 (Law No.57 promulgated on May 30, 2003.) The Personal Information Protection Act, together with the items contained in this policy document, constitute the privacy policy of Asahi Group Holdings, Ltd. and other companies with which it has capital affiliations ("the Asahi Group").
Asahi Group Holdings may at times subcontract editing or operation of specified Asahi Group Holdings Web sites or parts thereof to external companies that we consider trustworthy. In the future, if the entity that handles the operation of the Asahi Group Holdings Web site should be spun off or transferred, separating itself from Asahi Group Holdings, personal data on members will be transferred together with the ownership rights. In this case, personal data will continue to be protected on the basis of the same privacy principles as the current Asahi Group Holdings Web site.

When do we ask for personal information?

The Asahi Group Holdings Web site may ask members for personal information in the following instances. In such cases, the Asahi Group Holdings Web site will clearly indicate its need for personal information. Members are asked to decide whether to provide such information of their own volition.

  • Registration for e-mail information services
  • Registration for membership services
  • Responses to online surveys
  • Application for/participation in contests, prizes and other events
  • Requests for special services or information
  • Orders for periodicals, books, digital content or other products
  • Applications to attend exhibits, seminars, or other events
  • Other

From time to time, members may be asked to provide personal information when they request information, services or products from companies or organizations other than Asahi Group Holdings through the Asahi Group Holdings Web site. In instances where it may be necessary for this personal information to be made available to such companies or organizations, this will be explicitly indicated, and we ask that members provide such information only of their own volition.

What kind of personal information do we ask for?

From time to time, the Asahi Group Holdings Web site may ask members for their e-mail address, name, postal code and address, telephone number or other information, for the purpose of contacting individual members or for the purpose of personal identification. We may ask members their age or date of birth, gender, occupation or employer. We may also ask about information or product of their interest, newspaper or magazine subscriptions, as well as services used, hobbies, income and other matters. There is no need to answer all questions, but there may be some services that may not be available unless we receive the answer to certain questions.

Personal information provided by members may be matched with other data managed by the Asahi Group. For example, the data may be matched with systems that manage specified periodicals published by the Asahi Group, to check if individuals are members of the Asahi Group Holdings Web site.

If a member wishes to delete personal information that he or she has registered, a request may be made at any time to the administrative office of the Asahi Group Holdings Web site. It is possible, however, that if the information is deleted, some services offered by the Asahi Group Holdings Web site may no longer be accessible.

How do we use personal information?

Personal information obtained from members may be used for the following purposes. If a member wishes to prevent the use of his or her information for specific purposes, a request can be made at any time to the administrative office of the Asahi Group Holdings Web site.

  • To distribute e-mail as part of e-mail services
  • To verify whether someone is registered for membership services
  • To provide information or products that members have ordered
  • For verification or instructions needed for services etc. that members have applied for
  • To report results to members who have taken part in / cooperated in surveys or events
  • To deliver notices from the Asahi Group that we think may be of interest to members
  • To deliver notices from companies or organizations other than the Asahi Group that we think may be of interest to members
  • When we need to contact members for other reasons

The Asahi Group Holdings Web site will not make use of any member's personal information other than for the purposes for which it was supplied, unless we have received the member's consent. For example, someone who has registered only for a points-exchange program will not be automatically registered for e-mail services.

However, to enhance members' satisfaction with respect to the content of Asahi Group Holdings Web site or its e-mail, or to customize such content, we may make use of personal information provided by members. We may also use personal information to post advertisement that may be of interest to the member concerned.

Personal information will not be disclosed to third parties

The Asahi Group Holdings Web site will not disclose a member's registered personal information without the member's consent. (Even when we deliver information that we believe will be of interest to members from other companies or organizations, we do not provide members' personal information to those companies or organizations.) However, members' personal information may be shared among the affiliated companies of the Asahi Group. If members consent to allow their personal information to be disclosed to third parties, but later decide they wish to stop providing this information, the Asahi Group Holdings Web site will stop providing this information to outside parties as quickly as possible.

However, if a member has provided his or her personal information when requesting information, services, or products, or when placing an order, making application or making a contact with an outside company or organization through the Asahi Group Holdings Web site, that member will be considered to have given his/her consent, and the information will be provided to the company or organization. Members will be considered to have given consent at the time of registration in case they are registering with those sites whose primary purpose is to introduce members to other companies or organizations.

From time to time, personal information may be statistically analyzed, compiled and published. No personally identifiable information will be included therein.

Personal information is stored with care

The Asahi Group Holdings Web site has implemented strict security measures to prevent loss, misuse, or unauthorized alterations of the personal information under its control. Personal information is stored in a secure environment that cannot be accessed by ordinary members.

Registered information can be deleted at any time

Upon request by any member, the Asahi Group Holdings Web site will cease any information transmission or services to that member, and delete that member's registered personal information from the database in case the member requested cancellation of his/her registration. We will also ask any company or organization to which we have provided members' personal information to take similar measures as soon as possible. Please send an e-mail to the administrative office concerned for inquiries regarding changes to or deletions of registrations. Within the Asahi Group Holdings Web site, some personal information provided by members can be verified and/or changed. If you are unable to change or delete information on a particular page, please contact the administrative office concerned.

Please be aware

The Asahi Group Holdings Web site provides services including chat, forums, bulletin boards, news groups, and e-mail exchange. Any information members disclose themselves in the context of these services will be regarded as public information.

IP addresses and cookies may be used

The Asahi Group Holdings Web site may make use of the IP addresses registered in the log primarily for the following purposes. Please note that IP address does not identify an individual.

  • To identify the cause of and to resolve problems caused by the server
  • For purposes of site administration

The Asahi Group Holdings Web site may also make use of cookies. Cookies are information that the site sends to the member's browser, which are stored as small files on the member's hard drive. The use of cookies allows the site to record what specific pages a member has visited. Membership sites may provide services by using cookies together with the information provided by the members.

The Asahi Group Holdings Web site uses cookies primarily for the following purposes.

  • To improve the content of our Web site and e-mail to enhance customer satisfaction, and to tailor it for individual members
  • To customize our services according to the interest of individual members
  • To regulate advertising so that members are not repeatedly shown the same ads, and to make adjustments so that members view ads likely to be of interest to them

Information obtained through the use of cookies may be statistically analyzed, compiled and published. No personally identifiable information will be included therein.

Members can adjust their browser settings to block cookies, or to warn when a cookie has been accepted. Most of the services provided by the Asahi Group Holdings Web site can be accessed even if the browser blocks cookies. However, there may be some services that offer only limited access, or no access, if cookies are disabled.

Inquiries

If you have questions concerning the privacy policy of the Asahi Group Holdings Web site, contact us using this e-mail address: 

General Data Protection Regulation